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Stop Wasting Time on
"Thank You" Tickets

When customers say "thanks!" on solved tickets, Zendesk reopens them. Our AI detects these messages and automatically re-solves tickets — saving your agents hours every week.

Solved → Open → Solved
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Customer:

"Thanks so much! That fixed it! 🙏"

🤖AI detected thank-you message✓ Auto-solved
5+
Hours saved weekly per agent
95%
Accuracy in detection
<1s
Response time

Everything You Need

Powerful features designed for busy support teams

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GPT-Powered Intelligence

Advanced AI understands context and sentiment, not just keywords. Accurately distinguishes "thank you" from new issues.

Instant Processing

Tickets are classified and resolved in under a second. Your queue stays clean without any manual intervention.

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Secure & Private

OAuth authentication, encrypted tokens, and webhook signature verification. Your data stays protected.

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Audit Trail

Every auto-solved ticket gets a private note and tag. Full visibility for compliance and reporting.

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Zero Configuration

One-click install. Automatic webhook and trigger setup. Start saving time in under 2 minutes.

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Optional Auto-Reply

Send a friendly acknowledgment to customers when their thank-you is detected. Fully customizable.

How It Works

Seamless automation in four simple steps

1

Customer replies "Thank you!"

A solved ticket gets reopened when the customer sends an appreciative message.

2

Webhook triggers our AI

Zendesk automatically sends the new comment to our GPT-powered classification engine.

3

AI analyzes the message

GPT determines if the message is a genuine thank-you or contains a new issue.

4

Ticket auto-resolves

If it's a thank-you, the ticket is instantly set back to Solved with an audit note.

Simple, Transparent Pricing

One plan. Unlimited usage. No surprises.

Most Popular
$39/month

Unlimited tickets • Unlimited agents

  • ✓ Unlimited ticket classifications
  • ✓ Unlimited agents
  • ✓ GPT-powered accuracy
  • ✓ Automatic webhook & trigger setup
  • ✓ Private audit notes & tags
  • ✓ Optional auto-reply messages
  • ✓ Email support
Start Free Trial

14-day free trial • No credit card required

Ready to Save Hours Every Week?

Join support teams who've automated their thank-you ticket problem.